Admissions Representative

Job Title:  Admissions Representative

Reports to:   Assistant Director of Visitor Experience

Schedule:  12-20 hours per week; weekday and weekend hours are required in addition to occasional evenings. This is a year-round position with a flexible schedule; summer-only applicants will not be considered.

Classification:  Part-time employee, hourly, non-exempt

Compensation:  $15/hour

Position Overview

Make first and last impressions of the Discovery Museum memorable! We are looking for a friendly Admissions Representative to join our team. You must be reliable, outgoing, proactive, and detail oriented. Admissions Representatives have exceptional interpersonal and communications skills and the ability to work well under pressure. We expect you to be trustworthy to handle the sensitive personal information of guests. 

Key Responsibilities:

  • Warmly welcome all visitors and establish a sense of belonging
  • Complete transactions for admission and gift shop sales
  • Operate a cash register, barcode scanner, credit card machine, and receipt printer
  • Effectively communicate with both visitors and staff members
  • Respond appropriately to general inquiries in person, via telephone, and by email
  • Stay up to date with admission, visitor, membership, and event details
  • Assist with mailings and other light clerical duties
  • Participate in group trainings and meetings
  • Maintain an organized admissions area
  • Provide basic first aid products such as band aids and ice packs
  • Assist with opening and closing Museum exhibits and galleries
  • Assist with daily cleaning and disinfection procedures for all spaces
  • All other duties as assigned by supervisor

Qualifications and Requirements

  • High school diploma required; Bachelor’s degree preferred
  • Comfort with basic computer skills and email communication required
  • Cash handling experience is an advantage
  • Frequently handle non-corrosive cleaning products with provided personal protective equipment
  • Ability to effectively communicate with a wide variety of staff and visitors
  • All positions at Discovery Museum require a satisfactory Criminal Offender Record Information (CORI) background check before beginning employment

Physical Demands and Work Environment

  • Must be able to remain in a stationary position for long periods of time, occasionally ascend/descend stairs, frequently operate computer POS systems and other office productivity equipment, and lift up to 20 lbs
  • Must be able to work weekend and evening hours as required

Benefits

 In addition to a creative, fun, and flexible work environment, Discovery Museum offers the following benefits with this position: 

  • Voluntary 403(b) retirement plan
  • Earned sick time and paid family and medical leave eligibility
  • Discovery Museum membership and discounts
  • Free or discounted admission to more than 1,000 museums and cultural institutions and a variety of discounts on museum programs, memberships, and museum store items.

About Discovery Museum

Discovery Museum is a hands-on museum that blends science, nature, and play, inspiring families to explore and learn together. Our mission is to spark delight in learning by igniting curiosity and creativity in children and adults, as they discover together the joys of science, nature, and play. As an organization, we strive to broadly reflect the communities we wish to serve, both in visitors to our campus and our own staff, volunteers, and board members. We are proud to be an Equal Opportunity Employer and are committed to providing a welcoming and inclusive space for all. We believe that a diversity of thoughts, experiences, backgrounds, personalities, and identities helps us think bigger and better, and enables us to reach our goals more effectively. We are committed to building a diverse staff and encourage individuals from all backgrounds to apply.

To Apply

Interested candidates please send a cover letter and resume to Kiersten Dittrich. 

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment requirements, or otherwise participating in the employee selection process, please likewise direct your inquiries to Kiersten Dittrich. 

We respectfully request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted.